State Farm® Insurance Agent Justin Shelby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve Floyd
March 7, 2026
"Top staff, and State Farm takes care of its customers"
"Thanks Steve! We appreciate your business and appreciate you trusting us with your insurance needs! "
Della Ethington
February 27, 2026
"Heather and Justin have been a wonderful help to me. My needs were a bit unusual and they were willing to go the extra mile to help me get my policy customized to just what I want. I choose them because I wanted to support local and have been treated like a local! Thank you so much for all of your time, consideration, and help!"
"Thanks so much for the kind words! Heather and the team do a great job of being accommodating to our customers needs. We appreciate you choosing us as your local agent! "
Daniel Spurlin
February 27, 2026
"I’ve had nothing but a great experience with State Farm, Cadence has been wonderful to me and very helpful, and always manages to get everything done for me anytime I call!! Highly recommend her to anyone"
"Thanks for the great review on Cadence! We appreciate you trusting us with your insurance needs!"
Trudee Ellsworth
February 27, 2026
"Darby is very helpful and friendly! She is a great asset to Justin Shelby State Farm! She always takes care of us when needed."
"Thanks for the awesome review! Darby and the team do a great job of taking care of our customers!"
Sammi Jo Ellsworth
February 27, 2026
"Darby is always helpful and knowledgeable on what is the best way to receive coverage."
"Thanks Sammi Jo!! Darby and the team do a wonderful job of taking care of our customers!"
Jessica Neeley
February 20, 2026
"Tammy Wade is awesome"
"We think she is too!! Thanks for the awesome review and for trusting us with your insurance needs. "
Bradley Allen
February 19, 2026
"Jennifer was very friendly & knowledgeable. All of our questions were answered & covered. Thank you!"
"Great to hear! We appreciate you trusting us with your insurance needs!"
Marianna_4242
February 18, 2026
"Great experience with State Farm. The office is professional and easy to work with, and Cadence is especially helpful in making everything smooth and straightforward"
"Thanks for the kind words!! Cadence and the team take pride in being the best around! "
Shelby Lynn Korte
February 18, 2026
"State Farm Justin Shelby is incredible! You will experience professionalism and kindness with anyone you talk to. Huge shoutout to Darby who is very knowledgeable with insurance !"
"Thanks Shelby!! Darby and the team do an amazing job helping our customers!"
Madison Barton
February 18, 2026
"Easiest insurance company we’ve dealt with! Darby has been a great insurance agent. She is also timely and easy to communicate with!"
"Thanks Madison! Darby and the rest of the team take pride in being easy to work with! We appreciate you trusting us with your insurance!"
Tory Wade
February 16, 2026
"Tammy, Telisha and Paul have been EXTREMELY helpful with a recent claim."
"Tory, I’m glad the claims process went smoothly! The team here is always willing to help! "
Angela Rodriguez
December 31, 2025
"These people are great they were reasonable. They’re good company. If I’m late they call me. I had totally forgot when I had fraud in my bank account and I had a automatic draft and they called me to let me know I missed the payment instead of charging fees or it to Cancel out my Insurance they do my Home and Vehicle with my home I did not know that I needed special insurance because we have a Nightly Rental and they even helped me with that. Or it wouldn’t have paid out that would’ve been scaryThanks. I appreciate it."
"We appreciate you, Angela! As always let us know if we can help with anything or answer any questions for you!"
Dallas
December 10, 2025
"I have dealt with this agency for several years in my capacity as a body shop owner.They have always gone the extra mile to address any questions I had about a claim so I could get their customer's vehicles repaired. I have recently become a customer myself and they have been very helpful. (Special shout out to Telisha, although everyone I have dealt with has been great.)"
"Thanks Dallas! We appreciate you and the good work you do for our customers! "
Doug pursifull
November 18, 2025
"The lady's took great care in giving me a quote and working up a policy for me they where very knowledgeable and answered all my questions or concerns thanks"
"Thanks for the kind words and 5 star review, Doug! We appreciate you trusting us with your insurance needs! "
Christina Darji
October 8, 2025
"STATE FARM HAVE BEEN VERY GOOD TO ME KIND UNDERSTANDING ECT THANKS STATE FARM!!!!🙌👏👌👍"
"Thank you, Christina!! We appreciate you!"
Melissa McGaughey
September 8, 2025
"State Farm is AMAZING ❤️ I have had nothing but great experiences every time I’ve called and any time I’ve ever needed anything, like a good neighbor, State Farm was there."
"Thanks Melissa! We think you’re pretty amazing too!"
Emily LaBoube
August 27, 2025
"Justin and Tammy are always wonderful to work with. They’re both incredibly attentive and go above and beyond to help with anything we need. I’ve always felt supported and confident knowing they are handling our insurance. Outstanding service all around! I would highly recommend them."
"Thanks Emily!! We appreciate you trusting us with all your insurance needs! "
Harley Jones
August 12, 2025
"I've had no issues with them in the years I've been with them. They've been fair and brutally honest which I appreciate. Straight to the point and helpful with any questions I've had."
"Thanks Harley! Being honest, fair and friendly is what we are all about!"
Elizabeth Clark
August 4, 2025
"The best insurance company I have found locally. The experience has been personal and they have been great. Thanks so much!"
"Thanks Elizabeth!! We appreciate you trusting us with your insurance and financial needs! "
Charles Evilsizer
July 30, 2025
"Becky's customer service is fast and efficient. Text my insurance addition to save me time and It's always nice to see Justin around."
"Thanks Charles! We always strive to be fast, efficient and friendly! "
courts j
July 1, 2025
"Great team. I no longer live in the area but can’t bring myself to change insurance offices because of the way these people take care of my needs. Whether it’s a claim or just a question they will do what they can to get you the help you need in the moment that you need it. It’s personal and it’s professional. Keep up the great work."
"Thanks for the awesome 5 star review!! We appreciate you and can serve you anywhere in Missouri & Arkansas! "
Sara Huffman
June 30, 2025
"Everyone is always very helpful and I’ve saved a lot on home and auto insurance by switching to State Farm."
"Sara, we really appreciate the opportunity to serve your insurance needs! Thanks for trusting our office! "
Isobel Mcconnell
June 26, 2025
"Amazing . I can call any time for any of our life, auto,or home/property insurance and thereeager to help us figure out what best for our family needs."
"Thanks for your 5 Star Review! We appreciate you and as always if you need anything from us please let me or the team know!"
KC Brown
May 21, 2025
"Love this team! Honest and dependable! From the smooth claims process to having the ease of calls, messaging or in-person visits to connect with them, they make good on what they say!"
"Thank you so much, KC! So glad to hear about your smooth experience with our team. We appreciate you!"
Megan Morland
April 28, 2025
"Darby was wonderful helping me set up my new insurance with State Farm, she answered every question and took care of me fast and efficiently. I would recommend her and State Farm to anyone."
"Thanks Megan! We appreciate your business and the kind words!! "