State Farm® Insurance Agent Justin Shelby

"Darby was wonderful helping me set up my new insurance with State Farm, she answered every question and took care of me fast and efficiently. I would recommend her and State Farm to anyone."

"Absolutely love State Farm in Houston Missouri! Great team, great customer service 👏 👍 very knowledgeable and try to save you as much money 💰 as they can. Definitely recommend them!"

"Everyone in this office is so friendly and very helpful. Highly recommend"

"Every time I speak with anyone in Justin’s office. They are always helpful and answer all my questions. I cannot praise them enough.Thank you Becky and Heather. Thanks Bryan"

"Disappointed with not receiving paper invoices to pay. Got a notice today that insurance payment missed. I never received anything by mail."

"Absolutely love the friendly atmosphere and everyone is super helpful!! They'll bend over backwards to save you money and make sure you're satisfied! There's nowhere I'd rather go for insuring my vehicles and life!!"

"Hello, I’ve been using StateFarm for our homeowners insurance along with our vehicles and many other things for many years. You are greeted with a friendly StateFarm family service team and you will always be guaranteed a smile on your face when you leave! If you don’t have insurance I’d definitely recommend StateFarm!"

"Justin Shelby- State Farm is so professional and helpful in every aspect of life."

"Amazing service all the girls do what they can to get you what you need!"

"Friendly and professional, you can tell they care and try to help in anyway they can. Would reccomend 👍"

"Such a nice and informative group of people, everyone at the Houston office is awesome! Definitely reccomend their service for all your insurance needs 😁"

"Justin and his team are the best. I’ve had State Farm for over 10 years and couldn’t ask for a better agent than Justin and his team is amazing. Thank you for providing the best insurance coverage in Texas county"

"I pay my renters insurance and my life insurance at the same time. I feel very comfortable there."

"Friendly staff and quick service. I have come into the office a few times and each time I was greeted warmly and taken care of quickly. You can't ask for more than that 😀"

"They are quick to take a payment but not on doing there job right ."

"Jennifer Bolan has been awesome! We appreciate the ease and professionalism of this State Farm agency."

"Justin and his staff have taken very good care of my and my family's insurance needs. They are always so friendly and helpful from the smallest question to any major issue I was having. Glad they are my insurance agent because I have had agents before that didn't care if they helped."

"Just converted our old Term Life Policies to permanent policies! Tammy was amazing as always!! Did all of it over the phone!!"

"This is the worst insurance experience I’ve ever had. I became a customer because I wanted to support local business in Houston, but that turned out to bite me hard. Earlier this year I added a 2nd car to my plan and they inexplicably charged me $180 for doing so, added to my bill over the next 3 months. I called to ask why and the ladies in the office never have any clue about my questions, even after they hang up and go ask someone. They called me back and STILL could not explain why I was charged so much just for adding a vehicle, which was on top of the insurance rate for that vehicle. Once the 3 months were over, my bill finally returned to the amount it should have been in the first place, but it wasn’t long before they started raising my rates for absolutely no reason. I had a multi-line discount that was canceled for no reason and all of a sudden they started charging me 40% more for my original car I first added to the plan. My bill changes literally EVERY month and they told me there is no way I can pay 6 months in advance - they force me to pay every month and they use this to their advantage - my bill hasn’t been consistent for 2 months straight all year. This is insane. The lady at the office told me that Shelby would call me himself to explain everything but that call never happened. I don’t trust these people anymore. It’s just a bunch of high fees and broken promises."

"All great workers! Thank you so much"

"Tammy, Darby and all of the professional yet personable staff are the Best! ANYtime I have ever asked a question, needed a printout, a quote or information they have taken the time to get the information correct and quickly respond! They are a United team that can assist anyone with anything. I have never called or gone in when whoever was there stammered and struggled to help me. No call has ever been treated as unimportant or a hassle. In the office is eye to eye contact and they articulate and break it down till you understand it! Please don’t change!!! State Farm Insurance - Justin Shelby office in Houston, MO! You are the Best Team!"

"I love Tammy my mommy the mostest"

"Everyone at State Farm is very helpful. Every time I have had an issue with my account they have solved the problem promptly."

"This team is so informative and care about there Clint’s. I want to thank Tammy Wade and her staff."

"Excellent service. Makes you feel part of the family. Love our Houston ladies. They are the best."