State Farm® Insurance Agent Justin Shelby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason Branum
October 22, 2026
"The office is very nice and everyone in there is so friendly and helpful Telisha always gets me in and out and don’t make it feel like business!!!"
"We appreciate you supporting our local agency! Our team appreciates you trusting us with your insurance needs! "
Connie Cline
October 21, 2026
"Agent was very professional, friendly, and helpful"
"Thanks Connie! We appreciate you supporting our local business. "
Alexandra Diamond
October 20, 2026
"Omgoodness! If i could give 12 stars i would, Heather Royer you are awesome, she took an hour to help me make changes on my car insurance for 3 vehicles. Making several changes and keeping me up to date on the difference in all the prices. Because she took the time and effort to do this she saved us money, concern and worry, not to mention she is delightful. Thank you Heather! Your the best i recommend State Farm to anyone they understand your needs and help in every way they can.."
"We’d definitely take 12 Stars!! Thanks so much for the amazing review. We try to make our local agency stand out above the 800 numbers companies! We appreciate you! "
mom of 2
October 13, 2026
"Cadence was amazing to work with!"
"I’m so glad you had a great experience with Cadence and our agency! We appreciate you trusting us with your insurance needs! "
Abilena Gunter
October 13, 2026
"Cadence was amazing ! Very professional"
"Thanks Abilene! We appreciate you! "
Heidi c Jurey
October 5, 2026
"They are fantastic stood beside us through a really tough time I'm greatfull !!!"
"We will always be here to stand with you and support you. We appreciate you. "
Teri Smith
October 1, 2026
"After the death of our Mother, the property still needed to be insured. The whole team worked with us to find a solution to our issue, in a quick and timely manner. My experience with this office has been exemplary. Thanks again to the whole team of professionals here."
"That’s always a difficult time with lots of questions. We are always here to help navigate those tough times! "
Jeff Kinder
September 30, 2026
"It had been years since I had filed a claim on my auto insurance. A good thing never lasts forever, so I had two in two months. My windshield was broken on a recent vacation. I was unaware what was involved in replacing a windshield on a newer vehicle with lane cameras and obstacle avoidance. The costs are ridiculous and not every windshield shop has the equipment to recalibrate the new windshield. When I called Justin Shelby’s office, they recommended a repair shop in my area. The shop did an awesome job and I was very satisfied. As luck would have it, the following month my wife hit a deer(she said the deer hit her). Anyway, I had to file a second claim for the deer incident. Again, the staff at Justin Shelby’s office were very helpful and got us headed in the right direction. I am very impressed and pleased with the way they do business and would highly recommend them."
"I’m glad everyone was ok when the deer hit your wife! We appreciate you and happy everything went smoothly for you in both of your claims. We appreciate you!
"
Dani White
September 30, 2026
"Heather is such a sweetie always so helpful with everything I need or have questions about. Love all my Shelby team members."
"Thanks Dani! We appreciate you!"
Marianna_4242
September 30, 2026
"Great experience with State Farm. The office is professional and easy to work with, and Cadence is especially helpful in making everything smooth and straightforward"
"Thanks for the kind words!! Cadence and the team take pride in being the best around! "
Steve Waters
September 27, 2026
"Delainey has been great! Thanks! The follow up and customer service has been great."
"That’s great, Steve! Our team strives to offer an exceptional customer service experience. We appreciate you trusting us with your insurance needs. "
crystle jordan
September 26, 2026
"Tammy is a very courteous person. She was there providing me impeccable service as far as getting insurance. When question few days later Tammy was not available and that when I found out she had some personal situation going on. She never let that affect her ability of an amazing job."
"Thanks, Crystal! Tammy and our team always try to offer the best experience possible. We appreciate you and your business! "
Hey Hi
September 25, 2026
"Tammy took the time to explain what I would be getting with my new insurance and was very kind and helped me out a lot.And I really appreciated"
"We appreciate you trusting us to be your local insurance agent. "
Carolyn Shell
September 25, 2026
"Everyone is soooo nice."
"We appreciate that, Carolyn! We try to offer the best customer service experience possible. We appreciate you! "
Brandi Akers
September 24, 2026
"The people at State Farm are great. They are friendly everytime I go in there and they explain things to me if I ever dont no something. They are very helpful and go up and beyond to help me out when anything happens."
"Thanks so much for the kind words, Brandi! We appreciate you trusting us to be your local insurance agent! "
Gavyn1010
September 24, 2026
"Saved my life and quoted me super cheap!!!!!"
"We love saving people money and offering them better insurance policies and service! We appreciate you! "
Whitney Christeson
September 24, 2026
"Very friendly staff, always helpful and easy to work with!"
"Thanks Whitney! Our team works hard to be the best local insurance provider! We appreciate you! "
Pat Caywood
September 24, 2026
"Great to work with Delaney in putting together our insurance on home & vehicles!"
"We appreciate you trusting us with your auto and home insurance! "
George
September 23, 2026
"Courteous attention to my inquiries and needs.
Went beyond what I considered the usual time and effort to make sure I was covered by a policy that is appropriate.
ThankYou So Much."
"Thanks for the kind words, George! Our team strives to provide the best possible customer service experience possible! We appreciate you! "
Bonnie Ward
September 23, 2026
"Girls are friendly and helpful"
"Thanks, Bonnie! We appreciate you!"
owen Irish Beard sullins
September 22, 2026
"Was very nice and helpful"
"Thanks Owen! We appreciate you and your business! "
elijah nowlin
August 28, 2026
"awesome people good vibes and gettin stuff done!!"
"Thanks Elijah! We appreciate you trusting us to be your local insurance company! "
Kelly Temple
August 13, 2026
"The thought of changing my St Farm insurance from AZ to MO was a scary thought. Fortunately the young lady in the office made it so simple and easy, I was shocked. You don’t get customer service like this any more so thank you Heather for your help and patience."
"Kelly, thanks so much for trusting us to be your new local insurance agency! We appreciate you and your support! "
J.W.WildChild
August 1, 2026
"Always a great experience because the greatest people are there."
"We appreciate you choosing our agency to be your local insurance provider! "
Gabriel Heidbrier
July 29, 2026
"Tammy is absolutely amazing quick and painless sign up"
"I’m so glad Tammy was able to help you so quickly! We take pride in being as efficient and thorough as possible!! We appreciate you! "