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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Terry

May 6, 2026

5  out of  5
rating by David Terry
"Very helpful and informative."
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Tiffany Miller

April 29, 2026

5  out of  5
rating by Tiffany Miller
"Cadence was super helpful with my life insurance"
We responded:
"That’s great to hear, Tiffany! Congratulations on getting your life insurance in place! "
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Warren and Shannon Gray

April 29, 2026

5  out of  5
rating by Warren and Shannon Gray
"Absolutely love State Farm in Houston Missouri! Great team, great customer service 👏 👍 very knowledgeable and try to save you as much money 💰 as they can. Definitely recommend them!"
We responded:
"Thanks, Warren and Shannon! We’re grateful for your kind words and support. It means a lot to our team to know you feel well taken care of! 😊"
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Marie Knipper

April 29, 2026

5  out of  5
rating by Marie Knipper
"Worked with Tammy to update our property insurance. Tammy is professional, knowledgeable and always has a smile! Wouldn't go anywhere else!"
We responded:
"Thanks Marie!! Taking the time to update your policies is extremely important! I’m glad Tammy was able to help with all your insurance needs! "
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Jerry Counts

April 24, 2026

5  out of  5
rating by Jerry Counts
"Cadence was very helpful and knowledgeable."
We responded:
"Thanks for the kind words about Cadence, Jerry. Her and the rest of the team do a great job of taking care of our customers. We appreciate you! "
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Mela Mercer

April 16, 2026

5  out of  5
rating by Mela Mercer
"This agency is absolutely phenomenal!! Kadence found me the exact same policy I currently had but she managed to cut my monthly cost by more than half with the quote she found me!! She was quick friendly and went above and beyond to make sure we had the best deal! Had I called back yesterday before close she would've already had me handled but I had to wait and speak with my s/o and she was super respectful and didn't get pushy about that. She was patient and when I called back she already had it ready so anyone that answered could get me settled with my new insurance. Absolutely loved working with her and cannot wait to have a long term relationship with this company in general. Definitely gave me a sense of peace knowing she was able to fix us up!! 1000 out of 10 recommend this agency! All of the ladies are friendly and will help you out with whatever you need! I personally had Kadence and as I said she was absolutely amazing!!"
We responded:
"Mela, thank you so much for the amazing review!! I’m so glad our office was able to save you so much money and provide the service you deserve! We appreciate you! "
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Ann Lora

April 15, 2026

5  out of  5
rating by Ann Lora
"Tammy Wade was awesome went out of her way to help me."
We responded:
"Thanks so much for the awesome review, of Tammy! We appreciate you! "
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Juanita Wafe-Stone

March 30, 2026

5  out of  5
rating by Juanita Wafe-Stone
"Tammi Wade was very helpful-outstanding customer service"
We responded:
"Juanita, we are so glad Tammy was able to take such good care of you with your insurance needs! We appreciate you! "
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Madison Lee

March 26, 2026

5  out of  5
rating by Madison Lee
"Extremely helpful and informative! Cadence is awesome :) Great pricing too! best quote I’d received from several companies!"
We responded:
"That Madison! I’m so glad Cadence was able to help you and save you money! We appreciate you and your business! "
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Kyle Moore

March 24, 2026

5  out of  5
rating by Kyle Moore
"Went above and beyond"
We responded:
"Thanks Kyle!! We appreciate you continuing to trust us with all of your insurance needs! "
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Daisha Fleming

March 18, 2026

5  out of  5
rating by Daisha Fleming
"We are so grateful for Darby and all of her knowledge! She made the transition of switching our homeowners and auto insurance so seamless! She was very prompt and helpful!"
We responded:
"I’m so glad to her that Darby was able to help you switch your auto and homeowners insurance over to Justin Shelby-State Farm! We appreciate you trusting our office with your insurance needs!"
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James Rockwell

March 13, 2026

5  out of  5
rating by James Rockwell
"Great customer service, so impressed with this interaction, customer for life!!!"
We responded:
"Thank you, James! We appreciate you and your business! "
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Steve Floyd

March 7, 2026

5  out of  5
rating by Steve Floyd
"Top staff, and State Farm takes care of its customers"
We responded:
"Thanks Steve! We appreciate your business and appreciate you trusting us with your insurance needs! "
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Della Ethington

February 27, 2026

5  out of  5
rating by Della Ethington
"Heather and Justin have been a wonderful help to me. My needs were a bit unusual and they were willing to go the extra mile to help me get my policy customized to just what I want. I choose them because I wanted to support local and have been treated like a local! Thank you so much for all of your time, consideration, and help!"
We responded:
"Thanks so much for the kind words! Heather and the team do a great job of being accommodating to our customers needs. We appreciate you choosing us as your local agent! "
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Daniel Spurlin

February 27, 2026

5  out of  5
rating by Daniel Spurlin
"I’ve had nothing but a great experience with State Farm, Cadence has been wonderful to me and very helpful, and always manages to get everything done for me anytime I call!! Highly recommend her to anyone"
We responded:
"Thanks for the great review on Cadence! We appreciate you trusting us with your insurance needs!"
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Trudee Ellsworth

February 27, 2026

5  out of  5
rating by Trudee Ellsworth
"Darby is very helpful and friendly! She is a great asset to Justin Shelby State Farm! She always takes care of us when needed."
We responded:
"Thanks for the awesome review! Darby and the team do a great job of taking care of our customers!"
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Abby Ice

February 27, 2026

5  out of  5
rating by Abby Ice
"Darby was great to work with and made the entire process so easy and quick."
We responded:
"Thanks Abby! We appreciate you trusting us with your insurance needs!"
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Sammi Jo Ellsworth

February 27, 2026

5  out of  5
rating by Sammi Jo Ellsworth
"Darby is always helpful and knowledgeable on what is the best way to receive coverage."
We responded:
"Thanks Sammi Jo!! Darby and the team do a wonderful job of taking care of our customers!"
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Greg McKee

February 27, 2026

5  out of  5
rating by Greg McKee
"Shopping for insurance can be dreadful to be honest. Tammy made it so easy and pleasant! She answered all our questions to help ease our concerns. It was quicker than I had anticipated and best of all, it saved us money! State Farm is a trusted name and so isn’t Tammy Wade! Thank you for great professional help to begin our insurance history together!"
We responded:
"Thanks Greg! Tammy and the team here do an amazing job of taking care of our customers! "
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Jessica Neeley

February 20, 2026

5  out of  5
rating by Jessica Neeley
"Tammy Wade is awesome"
We responded:
"We think she is too!! Thanks for the awesome review and for trusting us with your insurance needs. "
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Bradley Allen

February 19, 2026

5  out of  5
rating by Bradley Allen
"Jennifer was very friendly & knowledgeable. All of our questions were answered & covered. Thank you!"
We responded:
"Great to hear! We appreciate you trusting us with your insurance needs!"
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Marianna_4242

February 18, 2026

5  out of  5
rating by Marianna_4242
"Great experience with State Farm. The office is professional and easy to work with, and Cadence is especially helpful in making everything smooth and straightforward"
We responded:
"Thanks for the kind words!! Cadence and the team take pride in being the best around! "
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Shelby Lynn Korte

February 18, 2026

5  out of  5
rating by Shelby Lynn Korte
"State Farm Justin Shelby is incredible! You will experience professionalism and kindness with anyone you talk to. Huge shoutout to Darby who is very knowledgeable with insurance !"
We responded:
"Thanks Shelby!! Darby and the team do an amazing job helping our customers!"
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Madison Barton

February 18, 2026

5  out of  5
rating by Madison Barton
"Easiest insurance company we’ve dealt with! Darby has been a great insurance agent. She is also timely and easy to communicate with!"
We responded:
"Thanks Madison! Darby and the rest of the team take pride in being easy to work with! We appreciate you trusting us with your insurance!"
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Tory Wade

February 16, 2026

5  out of  5
rating by Tory Wade
"Tammy, Telisha and Paul have been EXTREMELY helpful with a recent claim."
We responded:
"Tory, I’m glad the claims process went smoothly! The team here is always willing to help! "