
State Farm® Insurance Agent Justin Shelby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Feather Rhoads
September 16, 2025
"Justin and all the ladies are great people 🦅They are all very friendly and great to talk with 🦅"
"Thanks Feather! "
Melissa McGaughey
September 8, 2025
"State Farm is AMAZING ❤️ I have had nothing but great experiences every time I’ve called and any time I’ve ever needed anything, like a good neighbor, State Farm was there."
"Thanks Melissa! We think you’re pretty amazing too!"
John Wagner
September 1, 2025
"Really great people very helpful and wonderful to talk to."
"Thanks John! We appreciate you trusting us with your insurance needs! "
Emily LaBoube
August 27, 2025
"Justin and Tammy are always wonderful to work with. They’re both incredibly attentive and go above and beyond to help with anything we need. I’ve always felt supported and confident knowing they are handling our insurance. Outstanding service all around! I would highly recommend them."
"Thanks Emily!! We appreciate you trusting us with all your insurance needs! "
Harley Jones
August 12, 2025
"I've had no issues with them in the years I've been with them. They've been fair and brutally honest which I appreciate. Straight to the point and helpful with any questions I've had."
"Thanks Harley! Being honest, fair and friendly is what we are all about!"
Elizabeth Clark
August 4, 2025
"The best insurance company I have found locally. The experience has been personal and they have been great. Thanks so much!"
"Thanks Elizabeth!! We appreciate you trusting us with your insurance and financial needs! "
Charles Evilsizer
July 30, 2025
"Becky's customer service is fast and efficient. Text my insurance addition to save me time and It's always nice to see Justin around."
"Thanks Charles! We always strive to be fast, efficient and friendly! "
Cory Gable
July 25, 2025
"Awesome service."
"We appreciate you being an awesome customer! "
courts j
July 1, 2025
"Great team. I no longer live in the area but can’t bring myself to change insurance offices because of the way these people take care of my needs. Whether it’s a claim or just a question they will do what they can to get you the help you need in the moment that you need it. It’s personal and it’s professional. Keep up the great work."
"Thanks for the awesome 5 star review!! We appreciate you and can serve you anywhere in Missouri & Arkansas! "
Sara Huffman
June 30, 2025
"Everyone is always very helpful and I’ve saved a lot on home and auto insurance by switching to State Farm."
"Sara, we really appreciate the opportunity to serve your insurance needs! Thanks for trusting our office! "
Isobel Mcconnell
June 26, 2025
"Amazing . I can call any time for any of our life, auto,or home/property insurance and thereeager to help us figure out what best for our family needs."
"Thanks for your 5 Star Review! We appreciate you and as always if you need anything from us please let me or the team know!"
KC Brown
May 21, 2025
"Love this team! Honest and dependable! From the smooth claims process to having the ease of calls, messaging or in-person visits to connect with them, they make good on what they say!"
"Thank you so much, KC! So glad to hear about your smooth experience with our team. We appreciate you!"
Megan Morland
April 28, 2025
"Darby was wonderful helping me set up my new insurance with State Farm, she answered every question and took care of me fast and efficiently. I would recommend her and State Farm to anyone."
"Thanks Megan! We appreciate your business and the kind words!! "
Warren and Shannon Gray
April 4, 2025
"Absolutely love State Farm in Houston Missouri! Great team, great customer service 👏 👍 very knowledgeable and try to save you as much money 💰 as they can. Definitely recommend them!"
"Thanks, Warren and Shannon! We’re grateful for your kind words and support. It means a lot to our team to know you feel well taken care of! 😊"
Teasha Turner
March 27, 2025
"Everyone in this office is so friendly and very helpful. Highly recommend"
"Thank you for the kind words, Teasha! We're always here to help."
Bryan Lester
March 21, 2025
"Every time I speak with anyone in Justin’s office. They are always helpful and answer all my questions. I cannot praise them enough.Thank you Becky and Heather. Thanks Bryan"
"Thanks, Bryan! We appreciate your kind words and are glad Becky and Heather could help. We’re always here for you!"
David Arthur
March 13, 2025
"Disappointed with not receiving paper invoices to pay. Got a notice today that insurance payment missed. I never received anything by mail."
"Thank you David, we appreciate you and your business!!"
Random Factor
October 4, 2024
"Absolutely love the friendly atmosphere and everyone is super helpful!! They'll bend over backwards to save you money and make sure you're satisfied! There's nowhere I'd rather go for insuring my vehicles and life!!"
"Thanks for the kind words and 5 stars! We appreciate you trusting us with insuring your cars and life!! "
McKayla Wilkins
October 3, 2024
"Hello, I’ve been using StateFarm for our homeowners insurance along with our vehicles and many other things for many years. You are greeted with a friendly StateFarm family service team and you will always be guaranteed a smile on your face when you leave! If you don’t have insurance I’d definitely recommend StateFarm!"
"Thanks for the great review, McKayla! We appreciate you and your business over the years and look forward to many more years working together! "
Logan Cantrell
October 3, 2024
"Justin Shelby- State Farm is so professional and helpful in every aspect of life."
"Thanks for the review Logan! We appreciate you trusting us with your car insurance and homeowners insurance needs! "
Becky Morelan
July 18, 2024
"Amazing service all the girls do what they can to get you what you need!"
"Thank you, Becky! We're glad to hear that you had a great experience with our team! - Justin "
David Sorensen
July 18, 2024
"Friendly and professional, you can tell they care and try to help in anyway they can. Would reccomend 👍"
"David, the recommendation of our business brings my team and I endless joy. Thank you for sharing that the work we put into bringing top notch service has left a positive mark! - Justin "
Lainey Turner
July 18, 2024
"Such a nice and informative group of people, everyone at the Houston office is awesome! Definitely reccomend their service for all your insurance needs 😁"
"Lainey, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Justin "
Heather Royer
July 18, 2024
"Justin and his team are the best. I’ve had State Farm for over 10 years and couldn’t ask for a better agent than Justin and his team is amazing. Thank you for providing the best insurance coverage in Texas county"
"Heather, providing excellent customer service and working closely with our clients is a top priority for us. We're grateful for your loyalty and for choosing us as your insurance provider for the past 10 years. - Justin"
Renee Phillips
July 1, 2024
"I pay my renters insurance and my life insurance at the same time. I feel very comfortable there."
"Thanks Renee! We appreciate you trusting us with your Renters Insurance and Life Insurance! Please let us know if you ever need anything from us! "